SMS Terms & Conditions
Complete Home Concepts Inc. • What to expect when you opt in to our text messaging program
By opting in to receive text messages from Complete Home Concepts Inc. (“CHC,” “we,” “us,” or “our”), you agree to the following terms and conditions.
Program Description
Complete Home Concepts Inc. offers a text messaging program to provide:
- Appointment reminders
- Service updates and scheduling notifications
- Account or service-related messages
- Occasional promotional or informational messages
Message frequency varies but will not exceed 3–5 messages per day unless a notification event occurs.
Consent to Receive Messages
Consent is collected through our online web form at https://completehomeconcepts.com/sms-opt-in/, where you provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process. In accordance with the 2026 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent — by opting in, you consent to receive messages from Complete Home Concepts Inc. only, and your consent cannot be shared with other companies or third-party entities without your direct approval.
Consent is not a condition of purchase.
You may receive messages using automated technology.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier and plan. Complete Home Concepts Inc. is not responsible for any charges from your wireless provider.
Opt-Out Instructions
You may opt out at any time by replying with any of the following keywords:
STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE
After opting out, you will no longer receive text messages unless you re-enroll.
Help and Support
For help, reply HELP. You will receive instructions or contact information for assistance.
You may also contact us directly:
Complete Home Concepts Inc.
Phone: 816-471-6262
Email: frontdesk@completehomeconcepts.com
Data Sharing & Disclosure
- We will never sell your data.
- We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery.
- National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.
Privacy
Your privacy is important to us. Information collected through our SMS program is handled according to our Privacy Policy.
We do not sell or share your mobile number with third parties for their marketing purposes. We only share information with service providers who help us deliver and manage text messages.
View our Privacy Policy today.
Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to participate.
Supported Carriers
Our messaging program is supported by most major U.S. wireless carriers. Complete Home Concepts is not responsible for delayed or undelivered messages due to carrier issues.
Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.
Continued participation after changes means you accept the revised terms.
Contact Information
If you have questions about these Terms & Conditions, contact us:
Complete Home Concepts Inc.
4380 NW Belgium Ave, Riverside, MO 64150
Phone: 816-471-6262
Email: frontdesk@completehomeconcepts.com
